Universal Parks and Resorts has provided an update following reports of an incident at its newest theme park.
Epic Universe is the latest Universal theme park, situated at Universal Orlando Resort. Since it opened in May 2025 to huge crowds, thousands of guests have explored lands including Super Nintendo World and The Wizarding World of Harry Potter – Ministry of Magic.
Stardust Racers is a headline attraction, found in the Celestial Park section of Epic Universe. The coaster closed suddenly following the reported death of a park visitor after riding Stardust Riders. This was reported to be due to “multiple blunt impact injuries”, according to regional news reports, which also state that the rider may have had a pre-existing spinal injury.
The dual-launch coaster reaches speeds up to 62 mph. Passengers board a ‘comet’ and rocket to the reaches of the sky, at heights up to 133 feet along 5000 feet of track. The track features an inverted crisscross, known as the “Celestial Spin”, as well as a display of blazing colours and ethereal music.
“Safety is our top priority”
Karen Irwin, President & Chief Operating Officer for Universal Orlando Resort, said in a statement to cast members:
“As one Universal Orlando family, we continue to extend our deepest sympathy and condolences to Mr Rodriguez Zavala’s family and loved ones for their loss. I am very grateful for the professionalism, compassion, and care our team has shown during and since this tragic event took place.
“As I previously indicated, our comprehensive technical and operational review confirmed the ride systems functioned properly throughout the boarding process, the duration of the ride, and upon the ride vehicle’s return to the station, and our Team Members followed procedures throughout.
“Our extensive review was conducted working closely with local officials, and the State of Florida observed the testing and reviewed the results. In addition, the ride system manufacturer of record and an independent, third-party roller coaster engineering expert conducted their own on-site testing and validated our findings. I am thankful for their participation throughout this important process.
“Safety, as always, is our top priority. To further assist guests in determining whether they can or cannot ride an attraction, we are updating operational procedures and attraction signage to reinforce existing ride warnings and physical eligibility requirements at Stardust Racers and other rides.
“This means we are prepared to reopen Stardust Racers at Universal Epic Universe on Saturday afternoon, October 4.
In the days ahead, please continue to take care of one another and know that as we continue to process this heartbreaking event, resources are always available should you need additional support.
“I am confident we will continue to deliver extraordinary guest experiences that make our Destination so special. Thank you for everything you do every day. With care and appreciation, Karen Irwin”
Universal Destinations & Experiences are currently making plans to open its first British theme park in the United Kingdom, near Bedford.
